‘Pixel’ated

Feeling ‘Pixel’ated?, I have.

From the tweets and private messages that have been sent my way throughout the week, I’ve been wracked by 8-bit nostalgia and trying to make one of life’s important choices: Do I really want to purchase an Atari Flashback 5 or ColecoVision Flashback? Or, do I just try and find another power adapter for my old Atari 2600 and try to resurrect that portion of my 8-bit youth for a little bit of retro fun?

AtariFlashback5

Of course, naturally, this is also the week that Pixels comes to theatres and I’ve been dazzled by constant reminders of my 8-bit childhood heroes.  Based on a PIXELS: a short film by Patrick Jean, this is a film trying to capitalize on that same Gen-X feeling of nostalgia I remember when I escaped the watchful eye of my parents and snuck away to the arcade hiding in the back hallway at the mall we would buy groceries at.

Picture and caption from Dorkly. Original caption by Stephanie Merry, Washington Post.

Picture and caption from Dorkly. Original caption by Stephanie Merry, Washington Post.

That’s the power of using these iconic properties in such a visual experience.  As a short trailer, it captivates you with the fun memories of your youth, selling that nostalgia to buy your tickets early and take your kids out for some retro feels.

Then the longer trailers hit the internet and you start to be overwhelmed by the posters and traditional media commercials and ads.  You’re okay until Adam Sandler opens his mouth and his dialogue hits your ears.  Suddenly you realize why Q*bert seems to constantly pee himself in fear during every single scene he appears in the film.

The critics had even harsher words.

But that does not mean the movie will go Kaboom! at the box office.  There is enough of an audience out there that didn’t grow up with these characters to fill theatre seats.  It will make around $28-million in its opening weekend and will probably cover its production costs when the foreign markets pick it up and the comedy gets lost in translation; leaving only the visuals behind.

So, as a nostalgic property, where does this movie go wrong?

The obvious answer is that they ignore and break what I see as one of the essential rules for using a nostalgic property:

 You must have love and respect for the nostalgic source material you are using.

It is like writing for children – You have to have no malice in your heart when you do it because even the slightest traces of it will show through in the final product.  By changing the nostalgic source material to become the butt end of an Adam Sandler joke, or so your movie can access the Chinese market, it takes away from the final product and subconsciously your inner nostalgic child knows something is horribly wrong.

Now, am I just being judgemental on this?

Well yes and no.  While I’ll admit to having a slight bias against Adam Sandler, mostly for making nothing but terrible movies and calling in his schtick performances post-Punch-Drunk Love, I blame the studio and Chris Columbus for putting him in that position of power to impact the film to the degree that he does.

So let’s counter this with an example from the other side of the digital coin.  Let’s look at a film that uses these same 8-bit nostalgic properties successfully: Walt Disney’s 2012 animated film Wreck-It Ralph.

They embraced the nature of Q*Bert, as a person (okay, 8-bit orange creature).  It wasn’t just his character that shone through.  This example of using the heart and soul of the nostalgic character shines through in that film in the Bad-Anon meeting scene where Ralph goes to talk about being a bad guy.  Each character in that scene is a nostalgic reminder for the multi-generational audience watching the film, bringing them further into the film and seeing Ralph as part of that same nostalgic universe.  Their personalities are used to create that atmosphere of belonging.  And it’s funny, enjoyable and works.

In Pixels, they come off as constructs more than characters.  While you will feel for Q*Bert and the dancing Smurf they seem to kill for no reason, you will quickly realize that he’s only there for comic relief, bowel releasing and to fix glaring plot holes in the script.  So you end up feeling sorry that he’s a part of the film.  Just like you do when you spot a favourite 80’s icon forced to do Viagra commercials, open a local electronics store or sell insurance.

That, in my opinion, is the largest flaw in this movie and why it doesn’t work as a good example of proper nostalgia marketing.  While it looks good on ads, posters and merchandise.  In the film they seem to want to focus more on Adam Sandler’s angry character, and ego, and not enough in humanizing the villainous 8-bit creations.

At the centre, there’s no heart, only broken pixels.

Instead, drag out your old Atari, blow the dust off that old cartridge and enjoy some classic 8-bit games with heart.  Or, you can try out this flash-based Q*Bert game instead.

If you’ve seen the movie, chime in below and tell me how it made you feel; or what you would have changed to make it better.   Or, give me your advice on whether I should get the Atari Flashback 5 or dredge out my old 2600?

Until next time, Stay Retro.

Swords to Plowshares: Changing Positions on the New Digital Battlefield

“Hence the skillful fighter puts himself into a position which makes defeat impossible, and does not miss the moment for defeating the enemy.”

– Sun Tzu “The Art of War”

When it comes to positioning on the digital battlefield, are social media and online communities just another type of terrain that marketers need to adapt to?  Or has the digital marketplace removed the need for Sun Tzu’s tactics altogether?

To get a good understanding of brand positioning, we take our wayback machine to 1969 when the pioneer of marketing theory, Jack Trout, first introduced his theory of brand positioning.

Brand Positioning is an organized system for finding a window in the mind.”  This system is based on the concept that “communication can only take place at the right time and under the right circumstances.

This was the Mad Men era where print, radio and television media reigned and every home had one phone and television; if you were lucky.   Marketers looked for ways to make their brands step out from the crowd and win against their competitors and they did this by understanding their consumers and perfecting their brands “mix” (logo, price of the product, packaging, promotions and advertising).

In the last fifteen years the online world has changed all that.  The old marketing tools of brand positioning are waning and no longer can businesses thrive by finding the right time and place to strike out to grab the casual consumer.  Experts show that attention spans have dropped dramatically and even a one-second delay on a website can cause a 11% fewer page views.

Every day we are bombarded by videos, banners, emojis and sounds.  Today, the average North American consumer is exposed to over 3000 brand messages a day, with pop-up and banner ads lurking in every corner of our screen.  With that level of brand saturation, we’ve grown defiant of brands forcing themselves upon us.  While we understand the need for sites to pay their bills and tolerate the occasional ad that interrupts our online adventures, that is a sentiment not being shared by younger consumers.  As i’ve talked about in previous blogs, the internet is continually speeding up and consumers are resolute that their needs are far more important than an advertisers wants; and that these three rules should always be followed:

  1. Everyone wants to be heard.
  2. Everyone wants to be understood.
  3. Everyone wants his or her life to count.

Those three needs both define us as human beings and emphasize the changing demand modern brands now face.  John Bonini, marketing director at IMPACT Branding & Design, explains the needs of the Millennials.

The need for engaging and resourceful content has never been greater thanks to the buying behavior of Millennials and their thirst for information.  They’re adverse to sales pitches. Rather than being sold to, they prefer doing the research on their own in order to make decisions. They value conversation.

Millennials-vs-Boomers

Millennials are the largest demographic in the United States and Canada.

This is the new direction of brand positioning on the digital frontier: knowing who you are and engaging in constant two-way communication to see what customer needs can be met on a day-by-day basis.   After all, brands are no longer scouring the woods hunting down their chosen prey.  Instead, they are laying out a trail of the sweetest candy so no matter where you stumble onto the internet trail, your searches will find that trail and bring the consumer back to them.  Which makes knowing how your customers needs and how they perceive your brands position more important than it has ever been in the past.  Like an actor finding a character, a modern brand must find the verb or short sentence that best represents their company’s unique values.  Zappos values being “the online service leader” while Volkswagens verb of value is “Innovate“.  Once you know this, then you know where your customers are.  Zappos can market to those looking for exceptional service, while Volkswagen can aim to attract the innovators of the online community.

So how has this changed the definition of brand positioning?  According to Ardath Albee‘s blog on the Power of Position in B2B Content Strategy, digital brand positioning can now defined as:

“The art of sharing your company’s unique value in ways that resonate with your buyers, compelling them to engage, trust, and—ultimately—buy from you.

Engagement and trust, two words that lead me into the final area that has an impact on a brands digital positioning: the power of word of mouth.  Word of mouth has become an important influence in the online marketplace.  One angry voice can now overpower 1000 banner ads.  The latest statistics emphasize the degree of power that a strong word of mouth has on how your brand is publicly viewed.  By creating and engaging your community they are the cheapest way to grow the strength, and market share, of your company and your brand.  The statistics show that the immense power the voice of the consumer has online today.

So while I follow Sun Tzu’s teachings in my everyday life (a copy of The Art of War sits next to The Elements of Style on my work shelf), the facts show that the digital terrain warrants a different approach to the conventional warfare model market positioning was founded on.  It is no longer viable to fight a war into the mind of the consumer through traditional brand positioning methods and expensive media campaigns.  Instead, it is cheaper and more influential to open a dialogue with your consumers to get into their heart instead.  Your brand position, no matter how small a company you are, will be stronger for it.

“Beat your plowshares into swords and your pruning hooks into spears. Let the weakling say, I am strong!”

– Joel 3:10 “The Holy Bible – New International Version”

Let me know what side of the equation you stand on.  Swords or plowshares?  Battle for the mind, or heart?